Delete my data

You can have your data removed from Hariken at any time. There are three ways, and all of them work.

1. Through Facebook, Instagram or WhatsApp

If you messaged a business through one of Meta’s apps, you can remove Hariken’s access from Meta directly:

• Open Settings & Privacy → Settings → Apps and Websites on Facebook
• Find Hariken in the list
• Choose Remove, and tick the option to delete your activity

Meta then sends us a deletion request automatically. We delete your conversations, messages, photos and contact details, and return a confirmation code you can check on this page.

2. Ask us directly

Email privacy@mymentor.bd from the address or phone number you used, or tell us which business you messaged and when. We will confirm it is you, delete your data, and reply within 30 days — usually within a few days.

3. Ask the business you messaged

The conversation belongs to the business you were talking to. They can delete your customer record from their Hariken dashboard, which removes it from our systems too.

What gets deleted

• Your conversations and every message in them
• Photos, voice notes and other attachments you sent
• Your name, profile picture, phone number and delivery address
• Your Facebook, Instagram and WhatsApp identifiers

What is kept, and why

If you placed an order, the sales record is kept — businesses are legally required to retain them. We strip out everything that identifies you: your name, phone number, address and any notes. What remains is a record that an item was sold on a date, not a record about you.

If you are a business using Hariken

Close your workspace in Settings to delete your account, catalog, conversations and customer records. We hold them for 30 days in case you return, then remove them permanently. To delete immediately, email us.

Contact

MyMentor
Dhaka, Bangladesh
privacy@mymentor.bd

This page is published at https://agent.mymentor.bd/data-deletion. See also our Privacy Policy.